Operations director manages the day-to-day operations of the Table & Twine brand, ensuring that the business is running efficiently and effectively while operating alongside Best Impressions Caterers the responsibilities include:
General-
- Setting goals: Working with senior management to develop long-term strategies and goals for the brand
- Improving efficiency: Identifying areas for improvement and create policy for changes to processes
- Managing budgets: Follow budgets set by senior management and budget reviews
- Supervising staff: Hiring, training, and evaluating departmental managers, and handling discipline and termination as needed
- Making decisions: Analyzing problems, identifying issues, and developing solutions
- Ensuring compliance: Working with legal and safety departments to ensure compliance with regulations
Specific-
· Liaison: facilitate communication between Table & Twine and Best Impressions
· Infrastructure: Identify infrastructure needs based on seasonal demand and increase resources as needed. Ex. smallware’s, trucks, bags, carts, warehouse storage, workstations, refrigeration storage
· Inventory Management: Identify inventory needs for packaging on a weekly basis based on sales. Track weekly product sales and identify potential shortages.
· Forecasting: Forecast future sales on a weekly basis and schedule products to be produced
· Development: Lead the team in developing new products to sell and create spec sheets for the production team to follow. Facilitate marketing material for new products and description as well as proper dietary labeling
· Quality Control: Knowledge of how good food is created and be able to identify when quality is lacking, communicate issues back to Best Impressions culinary team
· Distribution Management: Manage efficient and staff distribution of food products to 3 markets. Including overseeing storage and delivery in each market
· Fleet Management: Facilitate routine maintenance on all vehicles owned
